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News

Aid & Assist At Home eyes helping area's homebound

By Larry C. Bowers (Feb. 14, 2012)

3/16/2012

Approximately 30 people attended Monday’s meeting of the Bradley County Interagency Council, discussing events that are coming up and services being provided.

 

Chaia Zellermayer of Aid and Assist at Home was the guest speaker. This care agency is located on Brainerd Road to provide services throughout Southeast Tennessee. Other offices are located in Bristol, Johnson City, Knoxville, Nashville and Jackson.

 

Zellermayer said she has 10 counties in Southeast Tennessee where she serves as outreach coordinator. “We provide nonmedical support services in the area,” she said. “We provide care and support to seniors and the handicapped in the comfort of their own home.

 

“With more than 1,000 caregivers on staff we are well positioned to meet any institutional or family needs,” she said. “Our professionals are available 24 hour a day, seven days a week and 365 days a year.”

 

The agency provides homemaking services, which include sweeping and mopping, dusting and vacuuming, light meal preparation, washing dishes, cleaning counters and tables, cleaning bathrooms, making beds, changing linens, emptying trash cans, doing laundry and preparing a grocery list.

 

Personal care is also available. This includes bathing, dressing, grooming, toileting, medication reminders, physical and occupational exercise reminder, meal preparation and assistance with eating.

 

Zellermayer said Aid and Assist understands the growing need for many families who are grappling with the challenges of an aging parent or other homebound family member. “We can help in providing respite care when a normal routine is disrupted,” Zellermayer said.

 

The agency also provides friendly and engaging conversation, answers the door and telephone, helps coordinate attendance to social functions, writes letters, reads mail, facilitates communication with other family members and care professionals, reads newspapers and books aloud, plays games and takes walks with clients. They also provide house sitting, pet sitting and other needs around the home.

 

“We’re always looking for caregivers, and we try to keep them in their local community,” said the agency’s outreach coordinator.

 

Cost of these services is about $17.50 per hour, Zellermayer said. There are several options for payment, including direct private pay, insurance private pay, the state Medicaid program, TennCare, U.S. Department of Veterans Affairs, U.S. Department of Energy and U.S. Department of Labor.

 

“Our mission is to be a top quality, easily accessible home care company dedicated to providing loving, respectful and responsible caregivers to meet the nonmedical needs of our clients,” said Zellermayer. “We want to conduct our business in an ethical, safe and professional manner. We offer hope to people with no family, no friends and no transport.”

 

Eloise Waters, director of the Bradley County Health Department, said her agency provides many of the same services that Aid and Assist at Home offers.

 

Reba Terry of The Caring Place told those attending Monday’s luncheon that the many agencies of the Interagency Council provide care and services to many in need, including personal items and care.